Name: Wesley Duffee-Braun Address: 18901 12th Pl W, Unit C1, Lynnwood WA 98036 E-mail: wduffee@gmail.com Cell: (828) 242-4841 LinkedIn profile: linkedin.com/in/wduffee --- Skills Section --- Technical Skills: Program Management, Project Management, Change Management, Software Engineering, Technical Account Management, Customer Support Program Management: Planning, reporting, and tracking tools including Jira, Tableau, Trello, SmartSheets, Asana, etc. Coding: Java, python, C, C++, php, bash, SQL, HTML Systems: Red Hat Enterprise Linux, OpenStack, Kubernetes, Red Hat OpenShift Compute Platform, Gluster, Ceph, Microsoft Windows --- Awards and Certification Section --- Patent Inventor: Generating targeted analysis results in a support system. US20190286508A1 Certifications: RHCE (120-016-654), SCRUM Alliance --- Education Section --- Education #1 Degree: Masters of Professional Studies Education #1 Major: Strategic Leadership Education #1 School: Middle Tennessee State University Education #1 Graduation: December 2021 Education #2 Degree: Bachelor of Science Education #2 Major: Computer Science Education #2 School: University of Southern Mississippi Education #2 Graduation: December 2003 --- Experience Section --- Role #1: Senior Program Manager Role #1 company: Red Hat Role #1 start: 2017 Role #1 stop: Current Role #1 summary: - Managed hardware, software, and cloud certification programs with products including Red Hat Enterprise Linux, OpenStack, and OpenShift - Maintained business reviews with analysis of certification programs, including impact of global business unit goals. - Prioritized the onboarding of new products with certification to reduce friction in development of build-with partners and go-to-market strategies. - Use of agile methodologies to manage multiple scrums with competing resources and timelines. - Developed and led the transition of disparate support processes and environments to a unified automated analysis platform, reducing global security and operational risk. Role #2: Senior Software Engineer Role #2 company: Red Hat Role #2 start: 2015 Role #2 stop: 2017 Role #2 summary: - Developed and managed tools for use by global support teams to provide predictive analytics and diagnostics of strategic customer systems. - Engagement with all levels of Red Hat leadership, including marketing and product management, to ensure the smooth integration of tools into product lines. Role #3: Senior Technical Account Manager Role #3 company: Red Hat Role #3 start: 2012 Role #3 stop: 2015 Role #3 summary: - Worked with Red Hat's most strategic customers and federal agencies ensure their success with the Red Hat platform and storage products. - Proactive engagement helping customers leverage their existing infrastructures, especially with the Red Hat Storage product. - Developed and deployed multiple strategies for increasing customer deployments on cloud and distributed computing systems. Role #4: Software Engineer Role #4 company: HomeGauge Home Inspection Software Role #4 start: 2006 Role #4 stop: 2012 Role #4 summary: - Developed web applications in Java and PHP running on Apache and Resin environments on Red Hat Enterprise Linux 5 and 6 servers. - Data management through MySQL databases. - Administration of RHEL physical and virtual servers providing email and website hosting for over six hundred domains. Role #5: Information Technology Specialist Role #5 company: Camellia Home Health and Hospice Role #5 start: 2005 Role #5 stop: 2006 Role #5 summary: - Physical installation and management of telephone and network cabling with 25-pair cable, cat5 cable, DSL and LAN routers and 66/110 blocks. - Customer relations including travel, remote and phone support. - Administration of Microsoft Windows desktop, server, and domains across multiple locations in the southeastern United States. - Disaster recovery coordination and execution.